Monday, February 28, 2011

Making shopping more rewarding for you

A fuss-free and rewarding shopping with Fondrey is right here with
Yours Fondly membership!

Please skip this part if you just want to know our membership tiers!
I'm a blogshopper just like you and there're several things I hate about dealing with blogshop owners.
1) Long waiting time to confirm if my orders are secured.
2) If my orders aren't successful, I'm usually not informed.
3) Having to type out my mailing address for the 100th time despite being a regular customer.
4) Not getting an email confirmation that my parcel has been sent out.
and the list goes on...

So when I started Fondrey, I'm determined to get rid of the 'bad habits' of the trade even though it means more work on our side.
This is what Fondrey is all about:
1) We invoice on a daily basis, we make an effort to inform if we can't do so.
2) We email customers whose deals fall through because we care about the nerves of waiting.
3) We never ask our Yours Fondly members for their address because we manually record every mailing address given to us. On top of that, we even remember your birthday so that you get a little treat from us!
4) We sent an email confirmation that your parcel has been sent out and even provide REGISTERED mail numbers if you opted for registered mail. 
(I kind of cringe every time I see blogshops disclosing customers' names on a list for registered mail numbers. I just feel like they're being objectified. Sorry for my straight thoughts, but I always believe in keeping customers' information strictly confidential)

I have to reiterate that our system is not the best, no system is without loopholes but our system is definitely a caring one! 
We are constantly revamping the way things work around Fondrey so do drop us an email at askfondrey@gmail.com if there's an area you will like us to improve on.

Moving on, we are really excited to finally present our Yours Fondly Membership tiers to you!
It's has been in our plans right from Day 1 because making shopping more rewarding for you has always been our top priority!

YOURS FONDLY MEMBERSHIP TIERS

Yours Fondly Classic
Requirements: Join mailing list with relevant details provided on the mailing list page
Benefits:
·         Free Normal postage & handling fees
·         5% birthday discount on unlimited purchases throughout your special month
·         Receive the latest updates & gossips via email
·         Clock up purchase points to upgrade to become a Yours Fondly Privilege member
 
Yours Fondly Privilege
Requirements: 100 purchase points
Benefits:
·         Free Normal postage & handling fees
·         10% birthday discount on unlimited purchases throughout your special month
·         Receive the latest updates & gossips via email
·         Clock up purchase points to upgrade to become a Yours Fondly Coffret member
·         Every 10 purchase points will earn you a $10 Fondrey shopping e-voucher
 
Yours Fondly Coffret
Requirements: 1000 purchase points
Benefits:
·         Free Normal postage & handling fees
·         20% birthday discount on unlimited purchases throughout your special month
·         Receive the latest updates & gossips via email
·         Every 10 purchase points will earn you a $20 Fondrey shopping e-voucher
·         Invites to exclusive events and prelaunch parties

Note that 1 purchase point = 1 item purchased, thus if you bought 3 items in a single or separate order, you clock up 3 purchase points in any case.
For existing members, you may check up your purchase points any time. Just shoot us an email at either shopfondrey@gmail.com or askfondrey@gmail.com to enquire!


Be sure to always order with your membership number to clock up purchase points!

Yours Fondly,
Lynn





Making shopping easier for you

 Hi loveliest ladies,

This is an important post for everyone who shops at Fondrey.
Thanks in advance for sparing some time to read about our NEW ORDERING FORMAT as well as NEW MAILING LIST FORMAT!

Because we love you, we want to make ordering more efficient so that you get your parcels faster than before! 
Whether it's a one-woman show or 3-women show, manual invoicing is always more cumbersome and time-consuming. We are always working on making our system more efficient to make shopping easier for you!

NEW ORDERING FORMAT
If you’re a member, simply leave a comment in the collection entry with the following details:
Membership number:
Name of item:
Colour & Size (if any):
Mode of postage (Normal/Registered/Smartpac):

If you’ve purchased with us before and you’re unsure of your membership number, please email us at askfondrey@gmail.com to retrieve it. 

For first-time purchasers, all you have to do is to register at the mailing listee page with the NEW MAILING LIST FORMAT.

NEW MAILING LIST FORMAT
Name:
Email address:
Mailing address:
Date of birth:

You will receive a mailing list verification email from askfondrey@gmail.com to verify your mailing list entry as well as to receive your membership number. You’re all ready to shop right now!

Privacy assurance: We value you immensely, therefore you can be assured that we will never sell or disclose your confidential personal details to any organization or anyone and that your information will only be purposed for the convenience of shopping with Fondrey.



WE NOW GIVE PRIORITY TO MEMBERS WHO LEAVE A COMMENT OVER NON-MEMBERS WHO LEAVE A COMMENT OR EMAIL.



3 simple steps to shop with Fondrey
                          1                          
mailing list registration using the new mailing list format
Benefits: Receive latest updates via email and enjoy free normal postage for any purchase!

2
Leave a comment using our new ordering format
Benefits: Get priority when you use your membership number to order, there will be no re-entry of mailing address and you even get to clock up your purchases to become a Yours Fondly Privilege member!
 
3
Make payment upon receiving an invoice within 24 hours 
 Benefits: We work on invoices on a daily basis so that you can get your loots within 3 working days!

 
I’ll be doing a separate post on what Yours Fondly membership is all about and how it makes your shopping more rewarding than before! 

Love,
Lynn